Appointment scheduling software: who LakoTermin is for

Most small businesses in Serbia still take bookings in chat: Instagram DMs, Viber, phone calls. It works — right up to the first double booking, the call missed mid-haircut, or the client who simply never showed up.

LakoTermin is appointment scheduling software that hands that job to the client: they open your link, see the slots that are genuinely free, and book themselves — at two in the morning, while you sleep.

Here is the honest version: who actually needs software like this, and who does not.

Who LakoTermin is for

The rule is simple: if you sell your time in slots and keep a schedule, appointment booking software pays for itself. Here is what that looks like by trade.

Hair salons and beauty salons

Services of different lengths, several stylists, and a phone that rings exactly when your hands are busy. In LakoTermin every service has its own duration and price, and every employee has their own schedule — the system crosses the two and offers only the slots that really exist. Double booking is technically impossible.

Barbershops

A barbershop lives on short, tightly packed slots: cut, beard, line-up. That is where chat costs the most — by the time you reply, the customer has booked next door. Barbershop booking software fixes exactly that: the link in your bio takes bookings while you work.

Beauty, nail and massage studios

Long treatments need prep before and cleanup after. In LakoTermin each service carries its own buffer before and after the appointment, so the next client cannot be slotted back-to-back when that is not realistic. The schedule stays workable, not just tidy on screen.

Clinics, practices and private specialists

A front desk that spends half the day on the phone is the most expensive booking channel you have. Clinic appointment software moves the routine to the patient: they pick the specialist, the service and a free slot, and get the confirmation and reminder by email. The desk is left for the cases that genuinely need a person.

Trainers, instructors and small studios

Personal training, yoga, pilates, dance lessons — anything booked one session at a time. Your personal Google or Apple calendar syncs with the schedule, so private commitments close those slots automatically and nobody can book over them.

Solo professionals

Consultants, tutors, photographers, therapists, nutritionists, anyone working alone. You have no receptionist and do not want one — LakoTermin replaces it with a single link. The Basic plan was built for solo work.

Who probably does not need it

To be fair: it is not for everyone.

• You work walk-in only, no appointments — there is nothing to reserve.
• You have two or three regulars a month — a notebook is plenty.
• You sell products, not time — you need a shop, not a calendar.

In every other case the question is not "do I need this", it is "how many bookings a month do I lose while I get around to replying".

Software, app or platform — what is the difference

People search for the same thing three ways: appointment scheduling software, appointment booking app, online booking platform. The substance is identical; how you use it is what matters.

LakoTermin is nothing to download. It runs as a progressive web app: open it in a browser on your phone, tablet or computer, and add it to the home screen if you like. Your clients install nothing either — they get a link and book. For a small business that is decisive: every app someone has to download is one client fewer.

What you actually get

• A 24/7 booking page — your link with services, prices and genuinely free slots.
• Confirmations and appointment reminders — the client gets an instant email confirmation and a reminder before the visit. Fewer no-shows, without a single call from you.
• Google and Apple Calendar sync — personal commitments block slots automatically.
• Three languages from one entry — describe a service once; the client sees the page, the confirmation and the reminder in Serbian, English or Russian. In Belgrade and Novi Sad that is not a luxury.
• Analytics — which services sell, which days carry the revenue, how clients behave.
• Reviews — ratings after the visit, with replies.
• Instagram Stories templates — post open slots in a minute, no designer needed.
• Unlimited services on every plan.

What it costs

Basic — 1500 RSD per month. For solo specialists and small teams: up to 2 employees, 24/7 online booking and basic analytics.

Professional — 4000 RSD per month. For studios and larger teams: up to 5 companies, up to 30 employees and extended analytics. Everything else matches Basic.

Both plans come with a free 14-day trial. Email support is included on every plan.

Common questions

Does the client need an account?

To book, yes — signing up takes under a minute. But cancelling or rescheduling happens through the link in the email, with no login at all. That is why appointments get moved rather than lost.

What if I work alone?

Then you are the only "employee" in the system. Set your working hours and services; everything else works the same.

Can I add a booking manually?

Yes. Clients who call or walk in go straight into the calendar, so every appointment lives in one place.

Does it handle several locations?

The Professional plan supports up to five companies on one account — each with its own services, team and schedule.

How long is setup?

Three steps: create the company with its working hours, add services, add an employee with a schedule. Free slots appear as soon as a service is assigned to an employee who has working hours.

If you recognised your own business above, the fastest way to check is to try it. Start a free 14-day account and set up your first schedule — it takes under half an hour.